What is a Credit Report?

A credit report is a report that contains detailed information related to the transactions of individuals who have obtained credit facilities by credit providers in various sectors. The information is obtained and updated through credit providers in a periodical and automated manner, which reflects the credit status of individuals as of the date of the update.

The function of CRIF Jordan is limited to providing credit reports to credit providers subscribing to the service and has no role in making decisions. Rather, the credit decision belongs to banks and financial institutions in accordance with the policies and regulations internally applicable to each facility.

Credit Report Reading Guide

To view and download the Guide
(File Size 1652KB, File Type PDF)

Requesting a Credit Report

Mechanism for requesting a credit report for corporates:

The credit report is requested through the physical presence of the credit information company bureau or the authorization of another person in writing to do so.

Required documents in the event of the physical presence of the authorized signatory (in case the partners sign individually on behalf of the company)
A copy of the Authorized Signatories Certificate
A valid ID for the report requestor (Partner who is an authorized signatory) (any if the following):

Copy of the Civil Status ID for Jordanians

Copy of Passport for Non-Jordanians

Required documents in the event of the physical presence of the authorized signatories (in case the partners sign jointly on behalf of the company)
A copy of the Authorized Signatories Certificate
A valid ID (for the partners who are authorized to sign jointly) (any if the following):

Copy of the Civil Status ID for Jordanians

Copy of Passport for Non-Jordanians

Required documents in the event that a person is authorized in writing (on behalf of the authorized signatories)
A copy of the Authorized Signatories Certificate
An authorization letter from the company duly signed and certified by the bank
A valid ID for the authorized partners
A valid ID (for the person authorized in writing) (any if the following):

Copy of the Civil Status ID for Jordanians

Copy of Passport for Non-Jordanians

 

Disputing the Credit Report

1

Download and print the Dispute Form for Companies

(File Size 336.55KB, File Type PDF).

2

Fill and sign the Dispute Form and attest the signature from the bank

3

A copy of the company's commercial registration

4

A copy of the authorized signatories certificate

5

A valid ID for the authorized signatory / signatories on behalf of the company (Civil Status ID for Jordanians, Passport for Non-Jordanians)

6

Send the above documents to the e-mail address listed for corporate service "click here".

7

Communication with the dispute submitter is made within two business days of receiving the dispute in order to follow up on the request

Know Your Rights:

The Credit Information Law No. 15 of year 2010 grants the client (the company that has credit transactions) the following rights:

1

Requesting the credit report from the Credit Information Company (CRIF Jordan) without a financial compensation one-time per year.

2

Submitting a dispute to the Credit Information Company (CRIF Jordan) if the credit report contains wrong information.

3

In the event that the credit provider rejects the financing request due to negative information included in the credit report of the client (the company), it shall provide the client (the company) with a copy of the credit report so that it can verify the accuracy of the information that the credit provider relied on when declining the financing request.

4

The Credit Information Company (CRIF Jordan) has the right to insert a remark on the credit report of the disputing client (company) showing the type of dispute and indicating its content, provided that this remark is available to any entity authorized to inquire about it.